Indulge your wanderlust through expert travel planning. Our passion for creating journeys filled with rich stories and indelible memories will transform the way you travel.
Crystal & Jameson's Long Awaited Peruvian Adventure
I can’t say enough about what a fantastic trip to Peru my husband and I experienced thanks to Susan Reder, who arranged our hike through the Andes and visit to Machu Picchu. Susan monitored all COVID-related changes, and communicated our options clearly, expertly, and with a friendly optimism. We never stressed or worried, even when…
You Cannot Do Better Than Ken Heit – Nancy
There are hundreds upon hundreds of travel agents, consultants, and experienced travel professionals, but none can come close to the standards set by Ken Heit and his team. Ken has been our exclusive travel advisor for several years and if you want to know why it's important to use a professional vs doing things yourself,…
The Recipe for Delicious Travel – Barry
We have had numerous traveling experiences designed by Susan Reder. Design is the key for us. Anyone can book a trip, but it’s the “sauce in the pasta” that counts. Susan’s attention to detail leaves us with complete confidence at every turn. We all know that things can happen beyond our control while traveling but…
I Can’t Do My Job Without Her! – Denise
Gina always goes above and beyond the call of duty – responses are beyond timely and she always keeps me apprised of any schedule changes in advance. Her in-depth knowledge and access is unmatched and her professionalism and ethics are second to none. FROSCH has and always will be my travel service of choice. I’ve…
Rebooking Asia (Take 4!)
The last two years have shown Kimberly's ability to react to any crisis with style, grace, knowledge, and good humor. Kim has booked and re-booked a cruise for me four times! A Princess cruise from Sydney to Tokyo; a Regent cruise from Tokyo to Singapore; a Silversea cruise from Singapore to Tokyo; and finally (I…
Constant Contact and Care – Ray & Melanie
Marge has been my friend and travel agent for close to 40 years. She is always there to help me and my family in any way she can, both personally and with our travel plans. I once called her in the middle of the night from Barcelona asking her to get me and my husband…
Beautiful Organization & Outstanding Support – The James Family
We want to thank you for doing an outstanding job helping us get sorted thru our travel issues to Japan. We cannot thank you enough! The whole trip was beautifully organized and your attention and diligence in the face of the challenges of the typhoon were most appreciated. Our trip home went without a hitch…
Larry's African Trip of a Lifetime
We wanted to let you know how much of our trip was made so VERY SPECIAL because of YOUR planning. From tents in Nxegba, to a brand new Selinda, to the Saxon Hotel (the best hotel I’ve ever stayed in), to a 3,000 square foot suite at the Royal Malewane. Thank you so very much…
If you haven’t worked with Denise, you are missing out!
Working with Denise Schaefer for our travels has been nothing short of spectacular! She first came into our travel lives coordinating our wedding itinerary to Taormina, Italy back in 2006. We encountered a travel delay which would cause us to possibly miss our big day! Denise effortlessly handled the situation, calming a very nervous couple…
Wonderful, Perfect, Amazing, Joyous – Nancy
The most wonderful part of our trip was how every one of our family of 10 loved it so entirely. To see our wide-ranging family take so much pleasure in Grand Velas (and each other!) exceeded any and all expectations I had! Everything was more than perfect. My daughters-in-law went horseback riding in the mountains,…
Dreams Become Reality – Eric
I am able to describe to Judith the kinds of experiences my wife and I would like to have, and Judith makes them come true. Dream stuff. There was a very exclusive business club I wanted to visit for dinner in France. I asked Judith to make it happen and she did. Judith was also…
Expertise in Spades – Karen
It is a gift to work with an expert in their field and Christina is that in spades! She listened carefully to the experience we wanted to have and made sure that the islands we would visit, the resorts we would stay in, and the excursions all came together to deliver truly wonderful memories. And…
Jane- Ellen’s experience makes every trip unique
I have never worked with such a professional, smart, funny, and efficient travel expert before I met Ellen. Her vast knowledge amazes me. Africa, Turkey, Iceland, South America, Greece, Europe, cruises, airlines - Ellen’s experience makes every trip unique. Ellen will always be my first choice for travel advice!
Surpasses All Expectations – Gary & Pat
Marge continues to amaze us with her expertise and background. She is very friendly, down-to-earth, caring, honest, and professional – not to mention an expert in our destination, Italy. Our ten day trip included stays in Lake Como with several boat rides to various villages (Bellagio, Varenna, Tremezzi), as well as the Villa del Balbianello…
Erin & Heidi – Continually Surprised & Inspired
It would be impossible for us to adequately express the impact Jean has had on our travel—and by extension, our lives—over the past seven years we have worked with her. The travel experiences Jean has crafted for us always feel exquisitely tailored to our interests and needs, and always exceed our expectation in terms of…
A Reliable Recommendation – Sylvan
Ken Heit has been my travel advisor for over 20 years. We have booked many cruises with him. He is very reliable and efficient and often comes up with very good deals which result in us having a great vacation. I have recommended him to at least 12 families who now use him often as…
Alluring Azores – Jill & Ted
Thank you for being so patient with us both before our departure and during our trip! It was very comforting to know that we had someone to contact for assistance. More importantly, I want to say thank you for recommending the Azores. Lisbon and the area around it were beautiful and we had a great…
Just Plain Thankful – A&J
Jean, we truly cannot express how thankful we are for your hard work, thoughtfulness, and diligence. You went above and beyond and we can’t wait to work with you again. Thank you so, so much!
Santorini Splendor – Gay & Stephanie
Marge completely outdid herself with our accommodations in Santorini. Mystique was absolutely glorious and divine. Her hard efforts made for a flawless and spectacular adventure and are greatly appreciated!
Look No Further. Give Denise a Call!
Denise has been our travel advisor for both business and personal itineraries since 1999. Her extensive travel and FROSCH’s vast offerings provide a foundation for local knowledge and contacts that provide a seamless experience no matter your destination. Additionally, she is always available to help when things go awry such as cancelled flights, last minute…
Knowledgeable, Responsive, Thorough & Reliable – Nathan
We have used Ken Heit for many years. He is knowledgeable, responsive, thorough and reliable. His wealth of experience leads to a very professional interaction and excellent service. In addition, he was immensely helpful even when we had to cancel a trip due to health reasons.
Fabulous Florida – Tracey
We just returned from Florida last night. We’ve been so excited about this trip and The Biltmore was fabulous! We absolutely loved it and are so thankful for all you do for us!
Soheil- Complete Luxury!
Hello Paula, We’re on the way back to Chile, crossing the Drake Passage. The cruise is absolutely the best. Complete luxury, great service and food, an unbelievable itinerary with significant effect from the fabulous icebreaking ship, and the weather being favorable! We were able to do and see things that are quite unusual. Significantly more…
Sarah's Birthday Weekend in the Hamptons
I just wanted to say how much I appreciated the level of detail you spent on making my birthday weekend a meaningful one. I had a wonderful time, and know it was in large part because of your collective efforts.
The Minors’ French Impression
We just got back to the hotel from our day-long tour that FROSCH arranged for us. I have to tell you we are blown away. Our guide, Claire, was wonderful and we had the best day. We will definitely be using FROSCH for all of our travel in the future!
Epitome of a Travel Expert
I am only home for a few hours now, and I can tell you I am still flying high! What a phenomenal trip and overall “EXPERIENCE“ our trip was. You certainly are the epitome of a travel expert! You absolutely crafted an itinerary that created memories of a lifetime. You listened to everything we said…
Always an Expert – Gordon
Ken is an expert in all aspects of the luxury travel market. He always responds promptly and efficiently to our requests. We thoroughly enjoy working with him.
Looking Forward to Another Trip with You – D&T
We wanted to thank you for the wonderful services you arranged for us! We had a great time and the drivers and guides that were selected for us were incredible. Very much looking forward to planning another trip with you!
Unbelievable Yellowstone – Alan
Liz put together an unbelievable Yellowstone adventure. We truly enjoyed the accommodations at Spring Creek Ranch. The privately guided tour of Teton National Park was very educational and made for great wildlife photos. I was able to document the whole trip not only with pictures, but digital video as well. We traveled with my mother-in-law,…
The Trip of a Lifetime – John
Christina is the best, most attentive, and excited travel agent I’ve ever worked with. When I was planning a trip to French Polynesia, I was overwhelmed and turned to Christina. She made all the arrangements and even arranged upgrades, including an over-water bungalow on Bora Bora. It was amazing! Christina had worked with all the…
Luxury Through & Through – Susan
For many years, Polly Trapp has been our go-to consultant for our travels all over the world. She has arranged parties in foreign countries, selected amazing yachts and private aircraft, and sent us on great safaris. She knows what her clients expect and she delivers.
All of our fondest memories start with Gina!!! – Robbin
Gina always designs marvelous vacations given the high level criteria we look for. Whether it is a short beach vacation to Mexico or a two-week adventure to Morocco or Japan, Gina always delivers a divine experience for me and my family. Her attention to detail is flawless, and she always crafts the most interesting itineraries,…
Planning the Perfect Proposal – Alex
Liz Manning recently helped me plan a special trip to France as I was planning a marriage proposal. I had booked a room at the Shangri La in Paris, but she rebooked our Eiffel Tower view room and was able to get a 3rd night free, saving over me 1400 euros. She also helped arranged…
Douro & Rhine Trip of a Lifetime
Throughout the pandemic, Kim has been "on it" every step of the way, rescheduling, cancelling or substituting something else for us as the travel landscape continued to evolve. Through it all, Kim kept track of schedule changes, credits for cancelled trips, and upcoming opportunities. With luck, we will be departing at the beginning of May…
Bermudian Memories – Peter
Thank you for all your help arranging our trip to Bermuda. We could not have done it without YOU! What a special spot. We had a fantastic time and will always have great memories of our time there. We will be back!
Pam - Heavenly Hawaii
Paula went above and beyond for my mom and I. Hawaii was a memorable trip that neither of us will forget. I appreciate ALL your phone calls and emails on my behalf. I will 1,000,000% work with you again and have already told many others about you and FROSCH!
Wonderful New England! – R&D
We had a wonderful time in New England! The Avis Preferred membership you were able to get us was such a time-saver. It only took 20 minutes to get our car! The hotel accommodations and the amount of time at each location was perfect. Birthday wishes from the hotel staff were really special and Rob…
Jordan Gems
Patti organized a fabulous tour of Jordon for us. We saw all the major attractions, including Petra, Wadi Rum, the Dead Sea and many Biblical sites. We had first rate guides, and all the logistics were carefully planned out. One of the most special experiences of our trip was when our guide led us in…
Wendall – Exceeding Expectations in Amazing Africa
My wife and I had the pleasure of visiting Africa utilizing Felicia’s services. We found her firsthand knowledge and experience incredibly helpful and insightful. We hiked Kilimanjaro, followed that up with several days on safari, and finished with a few days in Zanzibar on the beach. Everything was amazing, including our transfers, accommodations and guides.…
The Rye Family – Informative, Professional & Personal
Jean was informative and professional while maintaining a person touch throughout both the planning process and during our travels. From invaluable personal touches to booking a transit hotel for a long layover, Jean was always there to listen, watch, and take care of us.
Exceptional Antarctica
Leslie was amazing in helping with my recent trip to Antarctica, South Georgia, and the Falkland Islands. She expertly answered all the many questions one has regarding a trip as remote and exotic as this. Leslie went above and beyond in making sure all the health and safety protocols were met, including taking it upon…
She Takes Responsibility for My Well-Being – Madeleine
There are certain attributes which define a great travel agent: honest, accessible ,knowledgeable, organized, and responsible. Judith Wolf is all this and more. I have known Judith for more than two years. My interactions with her have included managing trips already scheduled and planning new ones. Her accessibility is akin to that of a concierge.…
Changed my Mind About Using a Travel Advisor!
Leslie is a great travel advisor, always sharing some unique perspectives with great recommendations and personal insight. She booked us to some areas of South Africa tucked away from the usual tourist spots, as well as to some of her personal favorites. Leslie clearly has a great passion and knowledge for all things travel and…
30 Years of Fabulous Surprises – JoBeth
For almost thirty years, Gina has given us fabulous suggestions on destinations we have enjoyed. She always gets us the best accommodations, waves her magic wand at any sort of flight issue, and continues to surprise us with unexpected gifts that always bring a smile. When you work with Gina, it’s obvious that she loves…
Enjoyable Vacation Experiences - Gretchen
Felicia always comes through with great vacation experiences! Whether we travel together with our families or take trips on our own, it is always an enjoyable vacation! I will never use another agent!!
Exceeded Our Expectations
Tami did a wonderful job putting together our trip to Cabo San Lucas. Her recommendations were spot on, and we thoroughly enjoyed the Viceroy Resort. The infinity pools, the spa, and restaurants were exactly what we were looking for. We spent lots of time in the open air room enjoying the exceptional view of the…
Always Unique & Well Planned
Leslie is an absolute pleasure to work with. She continually goes above and beyond our expectations when planning our trips. She is a master at ensuring our travel experiences are unique and well-planned!
Planning the Perfect Proposal - Alex
Liz Manning recently helped me plan a very special trip to France- a trip that included a marriage proposal! I had booked a room at the Shangri La in Paris, but Liz rebooked it and was able to get us a 3rd night free, saving over me 1400€. She also arranged the romantic sunset dinner…
35 Years with Polly! – Tricia
I have worked with Polly for over 35 years. Whether day, night or holiday, Polly is there to assist with all my business and personal travel. Her impeccable knowledge of all places is unsurpassed, her meticulous attention to detail in anticipating every need flawlessly is a gift. The personal interest she took in getting to…
Our Travels are in Good Hands
Tami ensured our recent trip to England was set up exactly as we wanted. She made great suggestions while we were in the planning stage and was able to ensure that the changes we requested were incorporated into the itinerary. When another trip we had planned was cancelled due to the conflict in Ukraine, she…